Privacy Policy

This Privacy Policy explains how Asleni collects, uses, discloses, and safeguards personal information in Australia. We handle information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This statement covers interactions with our website, communications with our team, and purchases of our stationery products and accessories.

Information we collect. We may collect contact details such as names, email addresses, phone numbers, and delivery addresses; order and billing information; account preferences; and communications you send us. Technical data may include device identifiers, browser type, pages viewed, and approximate location derived from IP address. Where necessary for service fulfilment, we may collect additional details you choose to provide, such as gift messages or customization preferences.

How we use information. We use personal information to supply and deliver products, process transactions, provide customer support, personalize recommendations, administer our website, and communicate updates regarding orders and product changes. We may also use aggregated analytics to understand performance, plan inventory, and improve layouts or materials across our stationery range. Marketing emails are sent only according to your selected preferences and include straightforward unsubscribe options.

Cookies and analytics. Our site may use cookies and similar technologies to remember preferences, maintain session security, measure traffic, and evaluate content effectiveness. You can adjust browser settings to limit or remove certain cookies. Some site features may function with reduced personalization if cookies are restricted. Our cookie banner allows you to set a preference regarding non-essential cookies.

Disclosure. We may disclose information to trusted providers who assist with payment processing, logistics, website hosting, analytics, or customer support. These providers are engaged under terms that limit use to agreed purposes. If required by law, court order, or regulatory request, we may share information to the extent necessary to comply with that obligation.

Data security. We take reasonable steps to safeguard personal information against unauthorized access, alteration, or loss. Measures include access controls, encryption in transit where appropriate, and staff practices aligned with least-privilege principles. While safeguards reduce risk, *** method can eliminate security threats entirely, so we continually review controls and vendor standards.

International transfers. Certain providers or backup systems may operate outside Australia. When information is transferred internationally, we take steps designed to ensure an appropriate level of protection in line with applicable legal requirements and contract terms.

Access and correction. You may request access to personal information we hold about you and request corrections where details are inaccurate or incomplete. To make a request, contact us using the details below. We may ask for verification to confirm identity before responding, and we will aim to address requests within a reasonable timeframe.

Retention. We retain personal information for as long as needed to provide products and services, comply with legal obligations, resolve disputes, and maintain records for auditing. When information is *** longer required, we will take steps to de-identify or securely delete it according to our governance practices.

Third-party content. Our website may reference third-party tools or embedded content for functionality such as maps or analytics. Each provider has its own privacy practices. We recommend reviewing their notices to understand how information is handled by those services when used in connection with our site.

Children. Our products and site are intended for general audiences and typical work or study settings. We do not knowingly collect personal information from individuals under the age required by applicable laws without appropriate consent from a parent or guardian.

Updates to this Policy. We may update this Privacy Policy from time to time to reflect changes in law, technology, or our operations. The effective date will appear at the top of the page. Material changes will be highlighted through reasonable notices on our website.

Contact. If you have questions about this Policy or wish to exercise your privacy rights, contact Asleni at asleni@hotmail.com or by mail at Suite 5, 21 Hunter Street, Sydney NSW 2000, Australia. You may also call our team at + (61) 42 983-07-41.